AI agents
Package: Pilot agent- Building the knowledge base and allowed topics
- Agent behaviour and limits
- Website, Telegram or CRM connection
- Scope
- Agreed scope of work
- Estimated timeline
- 2–4 weeks
- Separate cost
- AI API usage
For businesses with lots of similar questions: online shops, clinics, training centres, services. Operators don’t work at night, but customers expect an answer now.
Prices, delivery, hours and terms — from the knowledge base.
Checking order status, booking, opening a request.
Unknown or sensitive questions go to staff with the chat history.
The agent answers only from approved prices, rules and documents.
We define which questions the agent handles, where it stops and when it hands over to a person.
The agent works where customers already write: on your website, in Telegram or inside the CRM.
The agent checks order status, opens a request or books an appointment slot.
We review real conversations, fix wrong answers and fill gaps in the knowledge base.
A simple bot follows buttons and a pre-written script. An AI agent understands free-text questions and finds answers in the knowledge base. Clear script — a bot is cheaper; varied questions — an agent.
Short answers on how work starts, pricing, timelines and ongoing support.
Tell us what you want to do or what’s getting in your way — we’ll figure out the next step together.