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SYNCHRON
Complex solution

Business process automation

We connect different programs and reduce manual work — step by step, without stopping your business.

ONE ORDER'S JOURNEYSample process
Channels
Website form1 new
Telegram1 new
Instagram1 new
Call1 new
→
CRM · Requeststoday
Request #214 · Telegram Sofa, with delivery Owner: assigning…
Request #213 · WebsiteIn progress
Request #212 · CallClosed
→
DM Dilnoza M.Sales team · assigned
TO CLIENT · TELEGRAM Request received. A manager will contact you within 15 minutes.
Request arrives
Lands in the CRM
Owner assigned
Client is notified
The problem

Which process is taking time?

Manual work usually piles up in these five places. Pick the one you recognise — we’ll show the solution below.

01

Requests

Requests from the website, Telegram and calls end up in different places.

02

Orders

Checking an order’s status means asking several colleagues.

03

Manual data copying

The same data is re-entered into Excel, the CRM and accounting.

04

Notifications

Messages to customers and staff are sent by hand.

05

Reports

Every week the report is compiled by hand.

One system — four areas

Pick an area to see what automation changes.

01 / 04

Requests

Requests from every channel in one list, with an owner.

Source is tagged automatically
Owner assigned in rotation
Reminder for unanswered requests
Service details
Requests
AllNewIn progress
CLIENT · SOURCEOWNERSTATUS
Sardor K.Instagram · just now — New
Malika R.Website form Jasur T. In progress
Bekzod A.Call Dilnoza M. Closed
Nodira S.Telegram Jasur T. In progress
Timur X.Instagram Dilnoza M. Closed
If a request waits 30 min, the manager is alerted
Finder

Choose the direction that fits your business

Answer three questions — we’ll show which services make sense to start with.

1Business type
2Which tools do you use?pick as many as apply
3What needs improving?
The recommendation will appear here Choose a business type, tools and goal — we’ll show a list of matching services.
  1. 1Choose your business type
  2. 2Pick the tools you use now
  3. 3Choose the process to improve
Sample process

How do the systems connect?

One request as an example: the customer writes once, and the data moves through the other systems on its own.

  1. 1

    Website form

    09:41

    The customer leaves a request.

  2. 2

    Telegram bot

    09:41

    The manager is notified instantly.

  3. 3

    CRM

    09:42

    A deal is opened and an owner assigned.

  4. 4

    Accounting system

    09:58

    Payment and documents are recorded automatically.

How we work

Implementation stages

We start with one process and expand step by step based on results.

  1. 01

    Analysis

    We study the process, tools and people responsible.

    Outcome Process map
  2. 02

    Pilot

    We automate and test one priority process.

    Outcome Working pilot
  3. 03

    Integrations

    We connect the required systems via API.

    Outcome Connected systems
  4. 04

    Scaling

    Based on results, we move on to the next processes.

    Outcome More processes
  5. 05

    Support

    We monitor and make changes on an agreed schedule.

    Outcome Stable operation
Pricing

How is the price formed?

The price is built from four factors. The scope of each is set after the analysis.

01
Analysis Studying processes and tools.
Depends on
Number of processesPeople involved
02
Pilot Rolling out one priority process.
Depends on
Process complexityNumber of rules
03
Integrations Number and complexity of connected systems.
Depends on
Number of systemsAPI availability
04
Ongoing support One-time or monthly support.
Depends on
One-timeMonthly
Estimate A precise estimate for your process
Analysis
Pilot
Integrations
Ongoing support
Scope, stages and price are set out in a written proposal after we talk.
FAQ

Frequently asked questions

Short answers on how work starts, pricing, timelines and ongoing support.

With the one process that takes the most time. We automate it as a pilot, then move on once you see the result.

Still have a question? Message us on Telegram — we’ll answer for your specific task. Message on Telegram
Related services

You may also need

Clients
Malika RashidovaGulnor Kafe
Bekzod AliyevBA Group
Nodira SaidovaSaida Textile
Timur XolmatovTX Build
Jasur ToirovToir Med
MRMalika RashidovaGulnor Kafe · Tashkent
Regular clientTelegram
Sign-up
Offer
Contract
Payment
HISTORY
14:02Request from website
14:20Quote sent · 6,500,000 UZS
15:10Contract signed
16:45Payment received
CRM systems Managing customers and sales processes. Learn more
WHAT THE BOT DOES ✓Catalog and ordering ✓Tells order status ✓Connects to courier and operator ✓Everything is logged in CRM
TMTez Market botbot
Hello! How can we help?
Catalog My orders Delivery Operator
Telegram bots Automating requests, orders and notifications. Learn more
Websitewaiting
Accountingwaiting
API POST /api/orders { "id": 2041, "summa": 36000 }
CRMwaiting
Warehousewaiting
API and integrations Connecting systems via API and organizing data exchange. Learn more
Contact

Let’s discuss your task

Tell us what you want to do or what’s getting in your way — we’ll figure out the next step together.

1Request
Hi! We want to automate how we take orders.
2Discussion
GoalFeaturesTimeline
3Proposal
Scope of workStagesPricing In progress
Request form * — required fields
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